STANDARD TERMS APPLICABLE TO ALL AUCTIONS
These terms and conditions set out the terms on which we offer lots for sale and which apply to sellers, bidders and buyers. You should, therefore, read them carefully before you instruct us to sell goods or before you bid on goods as they will bind you once we accept your instruction to sell or on the placing of any bid.
You should note that all our auctions include the opportunity for bidders to attend at the sale and therefore they are public auctions within the meaning of the Consumer Rights Act 2015 (“the CRA”) and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“the Regulations”). All goods are sold as second-hand unless otherwise stated. If goods are second-hand, then even if you are a consumer (i.e. not purchasing goods in the course of your trade or profession), most of the rights set out in the CRA and Regulations do not apply to your purchase. If you are in doubt as to what rights apply to this contract, you should ask us or obtain legal advice as we will give effect to your statutory rights if they apply to your contract with us.
- The following definitions shall apply to this contract
- “We / Us” are Global Auctions (UK) Limited
- “You” are the customer (you may be a Bidder, a Buyer or a Seller).
- “the Seller” is the person selling an item, whether that is prospectively offering for sale or following an actual sale.
- “the Buyer” is the person successfully bidding for an item, whether at a public auction or a private sale.
- “a Bidder” shall refer to any bidder, whether successful or not.
- “Buyer Premium” refers to a premium of 25% which is incurred on the Hammer Price of all lots unless stated otherwise.
- “Hammer Price” shall mean the highest bid accepted by us.
- “Goods” refers to the items submitted for an auction by a Seller (whether one item or a set or group of items).
- “Lot” means any Goods sold at an auction on the Premises.
- “Working Day” means any day that our Premises and auctions are open to the public for business
- All entries of Goods and the subsequent sale and purchases of Lots at our public auctions are subject to these terms and you acknowledge and agree that these Terms are binding upon you, and in particular:
- by a Bidder registering to use our website;
- by a Buyer taking part in an auction; and
- by a Seller when any goods are accepted for auction.
- We act throughout only as agents for the Seller (except where we are stated specifically wholly or partly to own any lot as principal). We do not act as agent for any Bidder or Buyer unless we specifically agree otherwise in writing.
- We accept no personal liability for any contract made at or prior to any auction between a Seller and a Buyer or in respect of the sale of any item offered in any of our auctions and as such we are not responsible for any default by Seller or Buyer. However, since we facilitate all sales as an agent, we are the appropriate point of contact for any Buyer who has a concern about any sale.
Entering the Auction
- Unless otherwise agreed with us in writing, no Goods shall be deemed accepted into any auction unless and until the Seller has:-
- Delivered the Goods to the relevant Premises;
- Provided a digital and/or electronic description of the Goods;
- Provided any other relevant certificates pertaining to the Goods which we have requested the Seller to produce.
- We have the right to refuse to enter any Goods into any auction at our absolute discretion.
- The Seller warrants to us and to the Buyer that:
- The Seller is the true owner of the Goods or is properly authorised to sell the Good(s) by the true owner;
- The Seller is able to transfer a good and marketable title to the Goods free from any third party claims; and
- All representations made by the Seller in any form about the Goods are correct and (where a statement of opinion) based on proper and accurate information, and the Seller acknowledges that such representations will be relied upon by Global Auctioneers and the Buyer;
and the Seller will indemnify us, our servants and agents and the Buyer against any loss or damage suffered by them in consequence of any breach of the warranties set out in this clause.
- A Bidder enters an auction by completing the registration process, which involves providing one form of identification as requested and the completion and submission of a registration form.
- It is the Bidder’s responsibility to view any Lots upon which they wish to bid before they take part in any auction.
- Every Bidder is deemed to act as a principal unless we have been provided with a written acknowledgement that the Bidder is acting as an agent on behalf of a named principal and we have agreed that the Bidder is acting in that capacity.
- We reserve the right to exclude any Seller or Bidder who does not present appropriate identification upon request.
Conduct of Sales
- We shall have full control of the conduct of all auction sales. This means that in particular, we may do any of the following without giving any reason:
- Reject any bid or refuse to accept any bid from any person;
- Withdraw, divide or consolidate any lots offered for auction at any time;
- Offer or withdraw a reserve price;
- Determine any dispute about which is the final bid or whether an auction has concluded and if so at what price;
- If we fix a minimum bid for any auction or fix a reserve price, we will make that clear and that shall be binding on all Bidders. We are not obliged to announce a reserve price and all our Auctions have no reserve unless stated otherwise.
- Whether or not any bid is successful is entirely at the discretion of the auctioneer conducting the auction and we shall be entitled to resolve any and all disputes between bidders or in respect of any aspect of the conduct of an auction. In such an event, we may immediately determine the dispute or put up the lot again at the last undisputed bid or withdraw the lot.
- Subject to the preceding discretion, the Bidder offering the highest price shall become the Buyer of any item offered for sale at an auction. VAT (at the prevailing rate) will be added to each successful bid unless a lot is zero rated or is VAT exempt.
- Reserves and commissions given by telephone are accepted at the sender’s risk and must be confirmed in writing before the date of sale.
- The Buyer must pay the balance of the purchase price plus together with the Buyer’s Premium of 25% plus VAT and, where applicable, the Online Charge at the prevailing rate plus VAT. This must be paid by cash or banker’s draft or direct electronic bank transfer by no later than 5 pm on the next business day after the day of the sale (except where specified otherwise in the written details of the terms of a particular sale).
- All queries around missing items, damaged stock, wrongly described items or any other query regarding a winning bid or purchase MUST be raised with 5 working days of the date of the auction. Anything over the 5 working day period cannot be looked into and so this timeframe MUST be adhered to.
If collecting the customer must advise of any damage/wrong lot before they leave our premises, queries cannot be rectified once the customer leaves our premises.
- Lots on which VAT is payable by the Buyer are indicated in the catalogue. VAT is payable at the rates prevailing on the day of the auction and will be added to the successful bid.
- The Buyer is responsible for the removal of the Lot by no later than 48 hours from the time of purchase of the Lot. No lots may be removed before payment has been made in full and the lot shall be removed at the expense of the Buyer once the removal is authorised by us. All removals will be supervised by the salesroom porters. Lots may only be collected by the declared Buyer or by our nominated parcel or pallet courier.
- The Buyer is liable for a storage charge of £20 plus VAT per Lot per day or £50 per pallet per day whether or not the lot has been paid for starting from 48 hours after the time of purchase of the Lot and continuing until the Lot is removed or resold.
- If the Buyer fails to make payment as required, we shall resell the Lot by public auction or private sale, which may be as soon as the next business day after the day on which payment is due. The deficiency (if any) arising upon the resale as against the original price together with a re-lotting / admin fee equal to 30% of the total value of the invoice which shall be due as a debt from the Buyer in default upon the first sale and will be taken from the Buyer’s credit card registered with us.
- If the Buyer has been awarded any credit on their account which has been agreed by Global Auctioneers and the Buyer, then it will be placed on the auctioning account and must be used within 6 months of the credit being awarded. The Buyer will need to inform Global Auctioneers when they would like the credit to be used on the account and if there are any unused credit at the end of the 6 months the credit will expire and no longer be available for use. This would be non refundable once expired, nor once the credit has been applied to the auctioning account.
All items must be collected within 48 hours of the auction ending or request & pay for shipping within 24 hours of the hammer. Failure to do so will result in your items being re-lotted and no refunds granted.
- We will remit the net proceeds of the sale to the Seller not later than one month after the Auction unless we have indicated in writing prior to the Auction that some other timescale will apply.
Upon collection of your items, all packaging relevant to your auction need to leave the site with yourself. Any rubbish or pallets left behind will incur a charge of £50 and result in yourself being blocked from the auctioning platform.
- The basic principle of our auctions is that lots are sold as seen. This means that it is the responsibility of the Bidder to inspect any lot that they are interested in prior to bidding if you wish to know more about the lot. We will allow all bidders to inspect any item to verify the contents of the lot so far as it is possible to do so (for example, it may not be possible to inspect the inside of sealed packaging).
No Lot is sold as new for the purpose of the Consumer Protection Act 1987 or any product liability legislation.
- All items sold may have faults and imperfections. Our lots include used items, salvage, raw returns, ex-display, repossessed and seized goods: no grading or guarantee should be read into any description and such goods are deemed to be second-hand. Illustrations in Catalogues are for general identification only. Buyers should satisfy themselves prior to the auction as to the condition of each lot including its size or quantity (if relevant), packaging, state or quality, or whether it is in working order and the Buyer should check on these elements if they are significant rather than rely on any general description. If you are a Buyer, you confirm that by taking part in this auction that you are taking responsibility for your own inspection of the item and you are not entitled to any claim including damages or rescission by reason of any error or mistake as to the quality of any item sold.
- Any statement by us or any of our staff as to any lot is a statement of genuine opinion only and every person should rely on their own judgment as to all matters affecting the lot. Any statement of opinion given by any of our staff will at most be based on a summary visual inspection and not a detailed inspection nor will it include looking inside any sealed packaging. Goods are also not sold by sample. Neither the Seller nor we, our servants or agents makes or gives, nor has any person in the employment of the Auctioneers any authority to make or give, any representation or warranty in relation to any lot and any implied conditions or warranties are excluded (so far as is permissible by law).
- Any estimates provided in respect of a Lot are also only an expression of our opinion of the range where we think the Hammer Price is likely to fall. It is not an estimate of value and should not be relied on as such or as a reliable prediction of the Hammer Price. Any estimate should be assumed to exclude any VAT or Buyer Premium.
- For clocks and watches, we make no representation or warranty that any clock or watch is in working order. It should not be assumed from the absence of any reference to the condition of a clock or watch that the Lot is in good condition and without defects, repairs or restorations. In particular, most clocks and watches have been repaired in the course of their normal lifetime and may now incorporate parts not original to them. As clocks and watches often contain fine and complex mechanisms, potential buyers should be aware that a general service, change of battery or further repair work may be necessary and the Buyer is solely responsible for any such.
- For gemstones, you should be aware that many gemstones are likely to have been subjected to a variety of treatments to enhance their appearance, including in the case of diamonds for clarity enhancement, and so Buyers should presume coloured stones may well have been exposed to some sort of treatment unless stated expressly otherwise. Where we have certificates for any Lot these certificates will be disclosed in the description of the item. Neither we nor the Seller accepts any liability for contradictions or differing certificates obtained by Buyers on any Lots subsequent to the Sale. If the weight of a piece of jewellery is included in a description, the stone(s) has been assessed by us within its/their settings, and the stated weight is a statement of our opinion only. This information is given as a guide and bidders should satisfy themselves with regard to this information as to its accuracy.
- In the case of sales of cars, we act as agent for the Seller and it is their responsibility to ensure that the car is sold without outstanding finance or defects in title. Any statement as to mileage is a statement of what is recorded on the car’s odometer and no warranty is given in respect thereof that the odometer is correct.
- No warranty is given by us that any items of plant machinery or equipment contained in the lots necessarily comply with the Health and Safety at Work Act 1974 or any other statutory or regulatory requirement for any such plant, machinery or equipment and compliance with any such is entirely the Buyer’s responsibility (or that of the Seller if there are regulatory or statutory obligations on the Seller in particular cases).
- Please also note that we do not test electrical items. We make no warranty or representation that electrical items are in working order.
- We do not as auctioneer warrant the Seller’s title to any item. The Seller is responsible for ensuring that it has title to the goods in accordance with s. 12 of the Sale of Goods Act 1979. However, if there is any query as to the Seller’s title, the Buyer should contact us, and we will seek to resolve any such issue with the Seller.
- Where we conduct a sale on behalf of a Seller who is a receiver or liquidator of a company or a trustee in bankruptcy:
- We and the Seller only sell whatsoever right, title or interest the company or bankrupt may have in any Lot.
- In the event that a third party proves to have a superior title or right to custody or possession of any Lot, we may rescind the contract of sale and upon return of any Deposit and/or Hammer Price to the Buyer, neither we nor the Seller shall be under any further liability to the Buyer.
- Neither the Seller nor we, our servants or agents are responsible for the authenticity of any Lot. However, if Buyer has wishes to challenge the authenticity of a Lot, the following apply:
- Any challenge to the authenticity of a Lot must be commenced by the Buyer providing notice in writing that in his view the Lot is a forgery within 14 days after the sale (this has to be done promptly to ensure that authenticity is challenged before we pass on the sale price to the Seller);
- Within 28 days after such notification the Buyer should return the Lot to us in the same condition as at the time of sale accompanied by evidence (the burden of proof to be upon the Buyer) to satisfy us that, considered in the light of the entry in the catalogue, the Lot is a forgery. The Buyer must also confirm that they are still able to transfer a good and marketable title to the Lot free from any third-party claims.
- In that event, the sale of the Lot will be rescinded, and the purchase price refunded.
- The Seller and the Buyer agree to be bound by our decision. In deciding whether or not the Lot is a forgery we shall be entitled to seek the views of any expert or other authority
- If notwithstanding these terms and conditions, we should be found liable to any Buyer or Bidder as a result of any undertaking, representation or warranty given in respect of any item provided by a Seller, or any information or description of an item provided by a Seller, or any fair and reasonable description provided by us based on the appearance or other features of the lot at the time of the description, or based on a visual inspection of the lot or based on any defect in title or quality or otherwise or the need to rescind a sale because the item is not genuine or otherwise, then the Seller shall indemnify us against any liability and costs arising out of any such undertaking, representation or warranty and howsoever arising.
- Any Goods held by us, prior to their sale as a Lot, remain the property of the Seller. It is the Seller’s responsibility to ensure that any item is insured, and we will not be liable to the Seller if any item is lost, stolen, damaged or destroyed prior to delivery to our premises. However, we will take reasonable care for the safekeeping of items while they are stored on our premises and we will keep all items insured for damage or theft while on our premises. If a seller withdraws an item from sale or it is for any other reason to be redelivered to the Seller, it becomes the Seller’s responsibility to ensure that it is insured from the time it leaves our premises and we will not be liable to the Seller if any item is lost, stolen, damaged or destroyed at any time after it leaves our premises.
- Once the hammer has fallen and a successful bid has been declared, the item is immediately therefrom held by us on behalf of the Buyer. We remain responsible to take reasonable care for the safety and security of the item while it remains on our premises and we will keep all items insured for damage or theft while on our premises.
- Any Seller must notify us at the time of delivery and any Buyer must notify us at the conclusion of the relevant Auction if an item is of particular value so that we can notify this to our insurers; for a Seller, this is if the item is unusual and may need specialist insurance, and for a Buyer, this would be because the Buyer considers that the true value of the item is greater than the Auction sale price. In the event of any loss or damage to any item, if any insurance claim by us is void because of any lack of information from the Seller or Buyer, we shall not be liable for such loss or damage to the Seller or Buyer (as relevant).
- Property in the item will however only pass to the Buyer when the purchase price has been paid in full (except in the case of any consumer sale within the Consumer Rights Act 2015 in which case property passes on collection by the Buyer or their nominated carrier).
- As soon as any item leaves our premises, neither we nor the Seller is responsible or liable if any item is then lost, stolen, damaged or destroyed. The Buyer should, therefore, ensure that the purchase is covered by insurance from the time the Buyer arranges for it to be collected from us.
- Delivery to the Buyer should be arranged through our website by our nominated carriers (one for regular Lots and one for pallets). Once the Buyer has paid the purchase price, the Buyer will need to pay for our nominated carrier to provide delivery (we can provide a shipping quote if required) and pay our pick and packing charges to cover our costs of packaging the material appropriately for its condition.
- The only exception to using our nominated carrier is mattresses where we do not provide shipping and therefore you will need to arrange a courier who may attend our site. Otherwise, for health and safety reasons, we limit access to our Premises to our nominated carriers.
- We organise delivery which takes places pursuant to a contract between us and the nominated carrier.
- We are not responsible once the Lot leaves our premises for its safe-keeping and in the event of any loss or damage in transit we are not responsible, and you would have to take this up with the carrier. Please note that carriers usually do not carry insurance which covers the full value of goods carried and so you should carry insurance for any Lot in transit.
- If following delivery, you wish to return the Lot to us for any reason or are entitled to rescind the sale, we will organise a carrier, but you will need to pay for the costs of the Lot being returned (unless you are a consumer within the meaning of the CRA in which case the position is as set out below).
Visiting our premises
- Every person on our premises before during or after the sale shall be deemed to be there at their own risk and with notice of the condition of the premises and their contents. Such persons shall have no claim against us in respect of any injury sustained or any accident which may occur from any cause whatsoever save for injury or death caused by our negligence or otherwise where such liability cannot be excluded by law.
- The Buyer shall be responsible for any loss of or damage to any item on our premises caused by the Buyer or by any agent or employee of the Buyer or any independent contractor engaged by the Buyer to inspect or transport any item to or from our premises, and the Buyer shall indemnify us for any loss or damage caused thereby. The Buyer or their agent or independent contractor shall comply with any directions we may give as to the safe removal of any Goods and to ensure that proper care is taken of the Premises and other Goods held thereon.
Consumer Rights (where applicable)
- Our sales are usually of second-hand goods sold at a public auction (since they include the opportunity to attend the sale) and therefore are excluded from the Consumer Rights Act 2015 (“the CRA”). However, should the CRA apply to any sale (for new products), and if you are a consumer (acting wholly or mainly outside your trade, business, craft or profession), then we will give effect to your statutory rights.
- These rights include that if the goods you buy are not of satisfactory quality, you can return them for a refund within 30 days; within 6 months you can get a reduction in price or return the goods unless we can show that the goods are not faulty. After 6 months, any refund or reduction has a deduction for usage.
- Please note that if you exercise any statutory rights including any right to reject under the CRA, and if the goods cannot be returned by post, you will need to bear the cost of returning the goods to us, unless we provided delivery of the goods.
- Please note also than any right to repair or replacement, if applicable, is a right you have against the Seller. As we are acting as agents for the Seller, we do not ourselves have the facilities to repair goods nor can we guarantee a replacement and thus these remedies are disproportionate as against us. We can, however, give effect to any right to reject which you may have.
- If you are a consumer (acting wholly or mainly outside your trade, business, craft or profession) and you buy an item at an auction which is conducted wholly online and where no purchasers can attend the final sale, then you have the rights set out in the Regulations as follows:
- Cancellation rights (applicable only to sales to consumers, where the auction is solely online and the contract is over £42)
- You have the right to cancel this contract within 14 days without giving any reason.
- The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods
- To exercise the right to cancel, you must inform us at [name, address, tel no, email] of your decision to cancel this contract by a clear statement (eg a letter sent by post, fax or e-mail). You may use the model cancellation form which can be found on our website here [https://www.globalauctioneers.co.uk/], but it is not obligatory.
- To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery. A Buyer will lose their right to cancel if they unseal audio, video recordings or computer software that were sealed at the time of delivery or for any goods that are unsealed that are not suitable for return if they are resealed due to health protection or hygiene reasons
We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than–
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us. You will have to bear the direct cost of returning the goods. You must return the goods within 14 days of notifying us of your intention to cancel.
- For the purposes of consumer rights, all persons who are Bidders for or Buyers of pallets of Goods are traders since pallets are not of use to consumers but are intended for resale or parts/scrap/materials/spares, making them a sale in the course of the business of the Buyer.
DO I HAVE TO REFUND THE CONSUMER’S MONEY?
You must refund all of the money paid, including the price of the goods and the original delivery
And packing charges, without delay and no later than 14 days after you receive the goods back
(or if earlier, 14 days after the consumer supplies evidence of sending the goods back.)
WHAT ARE THE EXEMPTIONS?
In the following cases, the right to cancel does not apply:
- Where the consumer meets you in person (for example, to view the goods before agreeing to buy)
- Goods whose price fluctuates with financial markets (for example, gold coins whose value is based mainly on weight of metal in them)
- Goods made to the consumer’s specification (but this does not include goods, such as cars or computers, where components or extras are chosen from a standard list)
- Personalised goods
- Perishable goods (for example, fresh cut flowers)
- Newspapers, periodicals and magazines, except that subscription contracts can be cancelled
- Items sold at a public auction where bidders can choose either to attend in person or bid through the website
- Contracts for accommodation, transport of goods, vehicle rental, catering or leisure services, where such services are to be provided on a specific date or within a specific period
- Any waiver by us of a breach of any provision of this Agreement shall not be considered as a waiver of any subsequent breach of the same or any other provision.
- This document sets out all the terms and conditions which apply between us and any Seller, Bidder or Buyer and is the entire agreement and understanding between all parties hereto. These terms and conditions may only be modified by an instrument in writing signed by our properly authorised representative. You confirm that, in agreeing to accept these terms and conditions, you have not relied on any representation as to these terms save insofar as the same has expressly been recorded in writing and signed by us.
- If any part of these terms and conditions should be held to be unlawful, void or unenforceable, then that provision shall be considered to be severable from the remainder of these terms and conditions and shall not affect the validity and enforceability of the remaining provisions hereof.
- We shall be entitled to revise and amend these terms and conditions from time to time. You should, therefore, consult our website for the most up to date version prior to entering any Auction to ensure that you are aware of any changes to our terms.
- These conditions shall be governed by and construed in accordance with English law. All transactions to which these conditions apply, and all connected matters shall also be governed by English law. Any dispute arising out of any auction or any matter arising from our dealings with any Seller, Bidder or Buyer shall be subject to the exclusive jurisdiction of the courts of England and Wales.
HEALTH AND SAFETY:
- The Buyer acknowledges and accepts that certain Lots may contain hazardous or deleterious materials and substances and may be subject to health and safety legislation, including without limitation the Health and Safety Act 1974, the Environmental Protection Act 1990, the Construction (Design and Management) Regulations 2007, the Control of Substances Hazardous to Health Regulations 2002 and the Furniture and Furnishings (Fire) (Safety) Regulations 1988.
- The Buyer acknowledges and accepts that the Lot may not comply with the relevant health and safety legislation at the time they are sold, may not be suitable for domestic use, and/or may require specialist handling or treatment prior to their removal from the Premises, during the physical transfer to the Buyer, and prior to their use.
- It is the Buyer’s sole responsibility to ensure that it understands, and complies at all times with, any and all health and safety legislation and codes of conduct relating to the Lot and the use of the Lot.
The Buyer agrees and undertakes that it will relieve the Seller and GLOBAL AUCTIONS (UK) LTD of any duties pursuant to sections 6 of the Health and Safety at Work Act 1974 in respect of the Lot.
The Buyer shall provide GLOBAL AUCTIONS (UK) LTD with written undertakings (in a form acceptable to GLOBAL AUCTIONS (UK) LTD and in addition to those given by the Buyer on registration with GLOBAL AUCTIONS (UK) LTD that the Buyer will comply with all duties and obligations in respect of the Lot imposed by the Health and Safety at Work Act 1974.
Global Auctions (UK) Ltd and the seller shall not be liable to the Buyer for any delay or failure in the performance of its or their obligations under the Contract caused by factors beyond its or their reasonable control including (without limitation):
- Acts of God, flood, drought, earthquake or other natural disaster.
- Epidemic, pandemic or public health crisis;
- Terrorist attack, civil war, commotion or riots, war, threat or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations;
- Nuclear, chemical or biological contamination or sonic boom;
- Any law or action taken by a government or public authority, including without limitation, imposing an export or import restriction, quota, or prohibition, or failing to grant a necessary licence or consent;
- Collapse of building, fire, explosion or accident;
- Any labour or trade disputes, strikes, industrial action or lock-outs; no-performance by suppliers or subcontractors (including by any delivery carrier); or
- Interruption or failure of utility service.
In such circumstances, GLOBAL AUCTIONS (UK) LTD shall notify the buyer and take reasonable steps to minimise any delay. The time for performance by GLOBAL AUCTIONS (UK) LTD and/or the Seller shall be deemed to be extended for the period that any of the above continues.
If the Buyer is a Consumer and there is a substantial delay or failure in the performance of GLOBAL AUCTIONS (UK) LTD or the Sellers’ obligations under the contract, the Buyer may terminate the Contract and receive a refund.