Privacy Policy - Global Auctioneers

Who we are

Our website address is

What information do we collect from you? 

When registering with us either online or in the Auction room you may provide us with:

When you bid & buy through either online or in the Auction room:

When you contact us or take part in any promotions, competitions, surveys or reviews we may collect:

When you visit our auction rooms:

Other sources of personal

We may use personal data from other external sources to include, specialist information companies, online media channels, retail partners and public registers. This information is used for:

How and why we use the information we collect Makes our services available to you

To provide our services, we are required to gather information to manage the accounts you have with us, process your orders and ensure we have the correct contact information through and SMS/automated call and address validation systems.

Manage and improve the services we provide

For our online services, we utilise a number of in house and third-party services to ensure that we are providing the best possible facilities for all our website users, ensure our systems are working optimally and receive any information on potential issues that may arise from our services. This is done through cookies and third-party tracking facilities.

Detection and prevention of fraud and crime

As part of our registration process, you are required to provide us with proof of identifications for your address, photograph ID, name and Date of Birth. These are required to ensure the information we receive during the registration process is accurate. 

Personalisation of our services for you


We may be required to contact you via telephone, email or post if any legal claims or disputes arise.


We have CCTV systems in place to ensure the safety of our auction rooms in order to prevent crime and anti-social behaviour.

Sharing and disclosure of personal data

Other than what is expressly set out within this Policy or as required or permitted by law, we will not share, sell or distribute any personal information without your consent. We will hold your information for a reasonable period or as long as required by law.

We may, from time to time employ third party providers for dealing with matters that may include, but are not limited to, payment processing services, postal & 2 man delivery services, search engine facilities, data hosting services, customer management services, advertising/marketing services and sales services.

As aggregated or anonymous information does not personally identify you, we may use it for any purpose. If at any time aggregated or anonymous information is combined with any personal information, this information will then be treated as personal information according to the Policy.

If you do not want us to use your data in this way, or pass your details on to third party providers for marketing purposes then please let us know when we collect your data.


We may send you relevant offers and news about products and our services in a number of ways that may include, but are not limited email, social media, telephone or post, but only if you have agreed to receive these marketing communications. You can change your marketing preferences at any time either by clicking on any unsubscribe links or getting in touch via telephone or email


This Site incorporates the use of Cookies. Cookies are small data text files that are sent from a server computer during a browsing session. Cookies are typically stored on your computer’s hard drive and are used by websites to simulate a continuous connection to that site. In order to make our Site more responsive to your needs, we use cookies to track and manage information relative to your specific interests. In this way we can tailor our Site to your needs, deliver a better and more personalised service and track the pages on our Site that you visit. The use of Cookies automatically identifies your browser to our computers whenever you interact with our Site. Your browser options allow you to disable Cookies. You should note that if you do disable cookies, you may not be able to access all the services on this Site.

International Transfer of information

While we do not have any requirement to transfer any personal information internationally, however, if this does become a requirement of ours we will take steps to ensure that your personal information is transferred across securely.


To protect your personal information, we take reasonable precautions and follow industry best practises making sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

The security of your data is important to us and we have security procedures and restrictions in place to protect your data from unauthorised access, destruction or alteration.

We will always do our utmost to protect your data at our end but we also highly recommend that you carefully select a password and ensure that you keep your login details a secret.

We will retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Following that period, we will either remove or anonymise your personal data.

Your access rights to your personal information

You have the right to see the personal information we hold about you. If you would like to see the information we do hold on you, simply sign in to your online account

If you would like a full copy of all the personal data we hold about you, please email us at and we can facilitate in this request.

Other data protection rights

In relation to the personal information we hold on you, you also have the right to:

Changes to our privacy policy

Any changes that we make to our privacy policy will be on this page. Please check back frequently for any changes.


If you have any questions, comments or requests regarding this privacy policy please email

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